Privacy Policy

Last Updated: [Insert Date]

At Cheap Helmet Ride Store (“we”, “us”, or “our”), we value your privacy as much as you value your safety on the road. This Privacy Policy explains how we collect, use, protect, and share information when you visit helmetride.com or make purchases from our cycling store.

1. Information We Collect

We collect information to provide better services to all our cycling enthusiasts:

• Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, phone number, and payment information (processed securely through our PCI-DSS compliant partners).
• Order Details: Information about the cycling products you purchase (helmets, lights, child seats etc.) and your order history.
• Technical Information: IP address, browser type, device information, and how you interact with our website.
• Communication Data: Records of any correspondence when you contact our customer service team.

2. How We Use Your Information

Your information helps us keep your cycling adventures well-equipped:

• Process your orders and deliver your cycling gear
• Provide customer support for your purchases
• Improve our website and product offerings
• Send order confirmations and shipping notifications
• Prevent fraud and enhance payment security (using 256-bit encryption)
• Comply with legal obligations

3. Data Sharing and Disclosure

We treat your data with the same care we’d treat our own cycling equipment:

• Service Providers: We share necessary information with payment processors, shipping carriers, and IT service providers to fulfill your orders.
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
• Business Transfers: In case of merger or acquisition, customer information may be transferred as a business asset.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We protect your data like we protect cyclists on the road:

• All payment transactions are encrypted using 256-bit SSL technology
• We are PCI-DSS compliant for payment processing
• We implement appropriate technical and organizational security measures
• Data is stored on secure servers with limited access
• We retain personal data only as long as necessary for the purposes collected

5. Your Rights

You have control over your personal information:

• Access: Request a copy of your personal data we hold
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data, subject to legal requirements
• Objection: Object to certain processing activities
• Restriction: Request restriction of processing in specific circumstances

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies – small data files that help improve your shopping experience:

• Essential Cookies: Necessary for website functionality (e.g., shopping cart)
• Analytics Cookies: Help us understand how cyclists use our site to improve it
• Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

7. International Data Transfers

As we serve customers globally (excluding some Asian and remote regions), your data may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

While we sell child bike seats, our website is not directed at children under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this policy occasionally, just like we update our cycling gear selection. The updated version will be posted on our website with a new “Last Updated” date.

10. Contact Us

Thank you for trusting Cheap Helmet Ride Store with your cycling needs and your personal information. We’re committed to protecting both with equal care.