Last updated: [Insert Date]

Welcome to Cheap Helmet Ride Store (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website at helmetride.com and all purchases made through our store. By accessing our website or making a purchase, you agree to be bound by these terms.

1. Website Use

1.1 Eligibility

Our website and services are intended for users who are at least 18 years old or have parental/guardian consent. By using our site, you confirm you meet these requirements.

1.2 User Responsibilities

When using our website, you agree to:

  • Provide accurate and current information when creating an account or making a purchase
  • Not use our site for any unlawful purpose or in violation of these terms
  • Not attempt to gain unauthorized access to our systems or other users’ accounts
  • Not interfere with the proper working of our website

1.3 Intellectual Property

All content on our website, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

2. Products and Services

2.1 Product Descriptions

We strive to provide accurate descriptions and images of our cycling products, including:

  • Action cameras and bike accessories
  • Safety equipment (helmets, body armour, protection gear)
  • Bike lights, locks, pumps, and reflectors
  • Bike trailers and child seats

However, we cannot guarantee that colors or details will appear exactly as shown due to variations in display settings.

2.2 Product Safety

Important Safety Notice: Our safety products (helmets, body armour) must be used according to manufacturer instructions. We cannot be held liable for injuries resulting from improper use, alteration, or failure to follow safety guidelines.

3. Orders and Payments

3.1 Order Process

When you place an order:

  • You will receive an order confirmation email
  • We process orders within 1-2 business days (excluding weekends/holidays)
  • Your order becomes binding when we send the shipping confirmation

3.2 Pricing and Payment

All prices are in GBP (£) and include VAT where applicable. We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You are responsible for ensuring your payment information is accurate and that sufficient funds are available.

3.3 Shipping

We ship worldwide except to certain Asian and remote regions. Shipping options:

  • Standard Shipping: £12.95 via DHL/FedEx (10-15 business days)
  • Free Shipping: For orders over £50 via EMS (15-25 business days)

Delivery times are estimates and may vary due to customs processing. You are responsible for any import duties or taxes in your country.

4. Returns and Refunds

4.1 Return Policy

You may return most items within 15 days of receipt if:

  • The item is unused and in original condition
  • Original packaging and tags are intact
  • You provide proof of purchase

Safety Item Exception: For safety reasons, we cannot accept returns on helmets or body armour unless defective or damaged upon arrival.

4.2 Return Process

To initiate a return:

  1. Contact us within 15 days at [email protected]
  2. Include your order number and reason for return
  3. Wait for our RMA number and instructions
  4. Ship the item to: Cheap Helmet Ride Store, 14 Hulme St, Manchester, GB M7L 1UH

Customers are responsible for return shipping costs unless the return is due to our error.

4.3 Refunds

Refunds will be processed to your original payment method within 3-5 business days of receiving your return. Credit card refunds may take 5-10 business days to appear on your statement.

5. Liability and Disputes

5.1 Our Liability

Our liability is limited to the purchase price of the product. We are not liable for:

  • Indirect, incidental, or consequential damages
  • Improper use of products
  • Events beyond our reasonable control (e.g., natural disasters)

5.2 Governing Law

These terms are governed by English law. Any disputes will be resolved in the courts of England and Wales.

6. Changes to These Terms

We may update these terms periodically. The current version will always be posted on our website with the effective date.

7. Contact Us

For questions about these Terms and Conditions, please contact:

Cheap Helmet Ride Store
14 Hulme St, Manchester, GB M7L 1UH
Email: [email protected]